Global Human Resource Operating Skills
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HR professionals need to articulate the human resource implications of a global business strategy. Alternative practices and their consequences offer a wide variety of challenges. These include such issues as: maintaining organizational culture in another country, encouraging foreign employees to meet company performance expectations, assuring high quality communication between entities separated by both geography and language, and so forth.
This FutureU module focuses on one mission in the wide field of Global HR Operating Skills: understanding and successfully navigating cultural differences as they impact the implementation of organizational plans and policies. This mission covers two large fields of study: first, the details of cultural differences as they affect organizations, specifically in HR; and second, developing and implementing specific plans and policies useful to the needs of the organization's particular situation.
Participant Profile
Executives and mid- to upper-level managers who want to learn about the role of the HR function in operationalizing a global business strategy.
Topics
- Relevant components of culture.
- Differences across cultures.
- Global human resources.
- Managing HR across borders.
- Exploring information available on HR across borders.
- Writing plans and policies for HR across borders.
- Linking with corporate plans.
- Implementing HR policies and plans across borders.
- Understanding cross-cultural differences regarding punctuality, greetings, physical distance, loudness of voice, gesture, touch, hierarchy-sensitive behaviors, and other aspects of basic human interaction.
- Useful "do's and don't's" for creating a successful organization and business environment.
- Differences among actual policies affecting human resources in selected countries.
- How to develop plans and processes that will help your organization bridge cultural differences while maintaining appropriate standards.
- How to develop plans and policies for global human resources management and link these with corporate plans and policies.
- How to focus issues of implementation of HR policies and plans across borders.
Module Design
When delivered online, this module lasts two weeks when offered as part of FutureU 's focused-learning program in Leadership and Human Resources. It is also available as a stand-alone, four-week online course. In either case, it requires an average of 10 hours a week of online participation and study time.
Delivery Options
Off-the-shelf or customized to meet your organization's needs. Usually delivered entirely online, via FutureU 's Internet-accessible electronic campus or on your own corporate Intranet. Participants "attend class" from their own desktop or laptop computers, at home or at work, and at whatever time is most convenient to them. Such asynchronous online delivery is especially suited to geographically separated employee groups and those who find it a challenge to fit learning into an already full work schedule. Can also be adapted for on-site delivery.
Customization
Every organization faces a unique set of challenges and opportunities. The FutureU team can customize this module or any other FutureU module or program to address your real workplace concerns and integrate case study material based on your organization's experience. This course can also be modified for "blended" delivery integrating a mix of face-to-face and online work to ease those with little technology experience into the world of online learning.
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