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More Books and Tapes About Using Technology to Improve Communication and Collaboration:

• Learning, Learning Online
• Collaboration, Collaboration Online
• Teaming, Virtual Teams, Teaming Online
• Knowledge Management, Learning Organizations, Communities of Practice
• Web Style, Usability, Support


• Internet Culture, Net Theory, Society, Literacy
• More FutureU Bookstore Selections

	The Big Book on Small Groups by Jeffrey Arnold. Intervarsity Press, 1992. The Christian perspective on how to develop relationships within a group, train group leaders, and more. Useful tools for any group, church-based or otherwise.
	Business Without Bosses: How Self-Managing Teams Are Building High-Performing Companies by Charles C. Manz and Henry P. Sims. John Wiley, 1995. With an eye toward both implementation and sustainability, the authors provide an inside view of how a variety of manufacturing and service organizations used self-managing teams to increase productivity and improve quality.
	Community Building on the Web by Amy Jo Kim. Peachpit Press, 2000. Strategies for designing Web sites around the needs of particular groups of people, attracting those people to your site, and motivating them to return frequently. Community identification, member profiling, community leadership, and organization (of information, time, and relationships).
	Community Building: Renewing Spirit & Learning in Business edited by Kazimierz Gozdz. New Leaders Press, 1996. Essays on renewing spirit and learning in business by John Gardner, Peter Senge, Marvin Weisbord, and more than 20 others. Introduction by M. Scott Peck, M.D.
	The Death of Distance: How the Communications Revolution Will Change Our Lives by Frances Cairncross. Harvard Business School Press, 1997. The senior editor for the Economist predicts that soon people will organize globally on the basis of language and three basic time shifts (for the Americas, Europe, and East Asia/Australia). She sees 30 major changes likely to result, including greater self-policing of businesses and a loss of personal privacy. Written for a general rather than technical audience.
	Dialogue: Rediscover the Transforming Power of Conversation by Linda Ellinor and Glenna Gerard. John Wiley, 1996. In the context of contemporary business, the ancient art of "dialogue" refers to a thoroughly modern communications practice used to bridge diversity and forge cooperation. The authors introduce managers to the range of dialogue methods, including four fundamental techniques: suspension of judgment, listening, identification of assumptions, and inquiring/reflection.
	The Distributed Mind: Achieving High Performance Through the Collective Intelligence of Knowledge Work Teams by Kimball Fisher and Maureen Duncan Fisher. AMACOM, 1997. Using interviews with knowledge workers at leading-edge companies, the Fishers offer insights into knowledge work teams, "vertical multiskilling," and how to organize specialists into a cohesive unit, coordinate distributed teams, share knowledge without creating information overload, and understand the role of technology in this new work structure.
	Globalwork : Bridging Distance, Culture, and Time by Mary O'Hara-Devereaux and Robert Johansen. Jossey-Bass, 1994. The authors deliver a plan for large and medium-sized organizations to use in addressing the challenges of geographic distances, diverse workforces, shrinking time boundaries, and technological revolution.
	Effective Group Discussion by John K. Brilhart and Gloria J. Galanes. Paperback. McGraw Hill, 1997. Now in its 9th edition, this classic combines research findings on group process with the practical tools necessary to become a productive member of any group.
	Group Power: How to Develop, Lead, and Help Groups Achieve Goals by David L. Williamson. Prentice-Hall, 1982. An introduction for small group leaders, with a developmental framework that explains the skills and dynamics involved in different stages of a group's life.
	Making Groups Effective (2nd edition) by Alvin Zander. Jossey-Bass, 1994. In this update of his 1982 classic, Zander draws on the latest research to show how leaders, group supervisors, and members of teams, boards, task forces, and other groups, can function more effectively and achieve the full potential of group work.
	No More Teams!: Mastering the Dynamics of Creative Collaboration by Michael Schrage. Currency Doubleday, 1995. According to Schrage, great collaborators create "shared spaces" where they can play with ideas. Here he offers tools and techniques for mapping discussions, storing ideas, coping with objections, handling conflicts, and ultimately mastering the dynamics of creative collaboration. Previously published as Shared Minds.
	Organizing Genius : The Secrets of Creative Collaboration by Patricia Ward Biederman and Warren G. Bennis.  Perseus Press, 1998. Drawing from experiences with collaboration inside Xerox's PARC labs, the 1992 Clinton campaign, the Disney studios, and others, the authors have distilled the characteristics of successful collaboration, showing how talent can be pooled and managed for greater results than any individual is capable of producing. Easily digested chapters and clear, concise prose.
	The M-Form Society: How American Teamwork Can Recapture the Competitive Edge by William G. Ouchi. Addison-Wesley, 1984. A followup to Ouchi's Theory Z. Ouchi was front man of a team of UCLA scholars who, in the early 1980s, focused national attention on a management model of cooperation pioneered by the Japanese. Ask Amazon.com to find you a copy.
	The New Self-Directed Work Team: Mastering the Challenge (2nd edition) by Jack D. Orsburn and Linda Moran. McGraw-Hill, 1999. Productivity experts Orsburn and Moran have helped the likes of TRW and General Electric to implement self-directed teams. In this new edition of their reference book, look for updated case histories, several new chapters, and plenty of ideas and tools to help you integrate work teams into an organization; add new information technologies; combine flexible compensation systems with greater stakeholder empowerment; gauge employee involvement; and select team leaders.
	Self-Help and Support Groups : A Handbook for Practitioners (Sage Sourcebook for the Human Services, Vol 34) by Linda Farris Kurtz. Sage Pubns, 1997. Intended for graduate courses in professional human service fields but also useful to members and leaders of groups.
	Sensitivity Training and the Laboratory Approach edited by Robert T. Golembiewski. F.E. Peacock, Inc. A collection of classic readings on the concepts and applications of the T-Group movement in the study of human interactions. Out of print, but worth asking Amazon.com to find you a copy for its historical perspective on teams.
	Starting Small Groups : Building Communities That Matter (Leadership Insight Series) by Jeffrey Arnold and Herb Miller (Editors). Abingdon Press, 1997. A hands-on guide for planning, establishing, guiding, and analyzing small group ministries in a Christian church, with applications for any organization. Especially valuable for small groups "veterans" who could use a fresh look at the experience.
	Succeeding as a Self-Managed Team: A Practical Guide to Operating as a Self-Managed Work Team by Richard Y. Chang and Mark J. Curtin. Chang Assoc., 1994. Lays out a simple model for how to plan, design, and implement the transition to a self-managed team and how to realign management's role accordingly.
	Team Building: Current Issues and New Alternatives(3rd edition) by William G. Dyer. Addison-Wesley, 1995. Practical ways for managers and consultants to design and conduct a program of team development and for anyone to implement and build a productive team, evaluate an existing team, and solve problems ranging from conflict to complacency.
	The Team Handbook (Spiral-bound second revised edition) by Peter R. Scholtes, Brian L. Joiner, and Barbara J. Streibel. Oriel Inc., 1996. Practical, step-by-step help for project team leaders and advisors, with instructions, illustrations, and worksheets for implementing quality improvement principles. This new edition of the classic goes beyond improvement teams to work teams and the teams of today. Available in Spanish and French as well as English.
>	Teaming Up; The Small Business Guide to Collaborating with Others to Boost Your Earnings and Expand Your Horizon by Paul Edwards, Sarah Edwards, and Rick Benzel. J P Tarcher, 1997. Practical advice for home business owners about how to identify reliable collaborators, avoid being cheated, negotiate contracts, and generally build mutually beneficial alliances.
	Teams: Who Needs Them and Why? by Ronald J. Recardo, David Wade, Charles A. Mention III, and Jennifer Jolly. Gulf Pub Co., 1996. A guide for managers in how to select, design, and implement each types of team, plus a ready-to-use toolkit with 14 business problem-solving tools (from charting to spider diagrams), 8 team assessment instruments, and 7 team effectiveness interventions.
	Team Talk : The Power of Language in Team Dynamics by Anne Donnellon. Harvard Business School Press, 1996. Some teams work; others don't. Donnellon, a Babson College associate professor, observed teams at four Fortune 200 corporations to find out why. With her findings, she offers a tool for analyzing interactions among team members, along with advice for both team members and managers.
	Teamworks: Building Support Groups That Guarantee Success by Barbara Sher and Annie Gottlieb. Warner Books, 1989. Authors of the best-selling Wishcraft turn their "dream machine" into a step-by-step program of unconditional support for making dreams a reality.
	Tending the Fire: The Ritual Men's Group by Wayne Liebman. Ally Press, 1991. Not a handbook but rather an examination of the issues, problems and possibilities for any man who is or wants to be, part of a men's group. This little book is for groups exploring deep emotions at the edge of the group experience.
	Virtual Teams: Reaching Across Space, Time, and Organizations With Technology by Jessica Lipnack and Jeffrey Stamps. John Wiley, 1997. Using case studies from Eastman Chemical, NCR, Tetra Pak, and Sun Microsystems, the authors show you how to integrate virtual teams into a business structure. In addition to basic principles, they cover the skills and technologies necessary for starting up, supporting a cross-boundary team, enhancing communications electronically, and introducing intranets.
	The Wisdom of Teams: Creating the High-Performance Organization by Jon R. Katzenbach, Douglas K. Smith. Harperbusiness, 1994. Useful ideas, real and disguised examples, and specific recommendations for balancing work responsibilities, executive egos, communications, and skills.
	Zen of Groups: A Handbook for People Meeting With a Purpose  by Dale Hunter, Anne Bailey, and Bill Taylor. Fisher Books, 1995. Practical advice and numerous exercises organized around "thinking points" and questions, all designed to help you become a more effective member of any group. Business Age calls this book "ideal for group therapy or group bonding sessions–and not just for teams at work.

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