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7: Management and the New Organization
Management Classics
During the 20th century, a number of pioneers who wanted
to improve both productivity and working conditions invented and refined
the field of scientific management. Over the years, a handful of their
concepts have stood the test of time. If you have trouble finding any of
the historic volumes on this list, try your local used bookstore or contact
Douglas N. Harding Rare Books at (207) 646-8785. The Hardings also respond
to written inquiries sent to P.O. Box 184, Wells, Maine 04090.
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Deming, W. Edwards. The
New Economics for Industry, Government, Education. (Cambridge:
Massachusetts Institute of Technology, 1993). Deming says, "Transformation
is not automatic. It must be learned; it must be led." In these pages,
he shows us the way.
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Drucker, Peter F. Management:
Tasks, Responsibilities, Practices. (New York: Harper & Row,
1973). A landmark study of management as an organized body of knowledge,
with countless examples that have as much to teach us today as they did
25 years ago.
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Herzberg, Frederick. Work
and the Nature of Man. (Cleveland: The World Publishing Company,
1966) The historic report on research about what motivates people to
work and the detailed explanation of Herzberg's "motivation-hygiene" theory.
This is the book that led to his classic Harvard Business Review
article: Herzberg, F. "One more time: How do
you motivate employees?" HBR, 1968, January/February (HBR Article
#87507).
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McGregor, Douglas. The
Human Side of Enterprise. (New York: McGraw-Hill, 1960). All
about Theory X and Theory Y and how our assumptions affect our behavior.
This book helped launch the field of organizational development and is
the one Marvin Weisbord says changed his life (See Weisbord's Productive
Workplaces below).
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Peter, Dr. Laurence J. and Raymund Hull. The
Peter Principle: Why Things Always Go Wrong. (New York, William
Morrow & Company, 1969). More than just a treatise on disaster,
this classic offers up proven techniques for taking creative control of
any problem.
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Senge,
Peter M. The
Fifth Discipline. (New York: Currency/Doubleday, 1990). Drawing
on science, spiritual wisdom, psychology, and on his own work with corporations,
MIT's Senge introduces the art and practice of the learning organization.
In the process, he reinvents what it means to manage.
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Senge,
Peter M. The
Fifth Discipline. Cassette edition (October 1, 1994) Bantam
Doubleday Dell Pub (Trd); ISBN: 0553473212
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Taylor, Frederick W. The
Principles of Scientific Management. (New York: Harper & Row,
1915). The father of scientific management and arguably the most influential
management theorist of the 20th century, Taylor has been called
both humanitarian and despot. Read, and decide, for yourself.
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Weisbord, Marvin R. Productive
Workplaces: Organizing and Managing for Dignity, Meaning and Community.
(San Francisco: Jossey-Bass Publishers, 1987). Proven guidelines for
managing in turbulent times. Also a great source for historic perspectives
on work, management and organization consulting. Handsomely written.
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The New Organization
There is no more business as usual. Organizations are reinventing
themselves to accommodate continuous change, new technologies, global competition,
and the need for lifelong learning. We recommend the following books as
being especially valuable for understanding this widespread transformation
and making it work in your own organization.
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The
Living Company by Arie De Geus. (Boston: Harvard Business School
Press, 1997). With a forward by Peter M. Senge. The average life span of
a Fortune 500 company is less than half a century, yet there also are corporations
around the world that have been in business for 200, 500, even 700 years.
Arie de Geus, a retired Royal Dutch/Shell Group executive, maintains after
studying both extremes that the most enduring treat their companies as
"living work communities" rather than pure economic machines. This book
persuasively outlines De Geus' prescription for organizational longevity,
based on his investigations.
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The
Postmodern Organization: Mastering the Art of Irreversible Change
by William Bergquist. (San Francisco, Jossey-Bass Publishers, 1993).
The ways our organizations operate have been forever changed, and only
those who understand these changes will be prepared to lead their organizations
into the emerging postmodern world. In this book, William Bergquist draws
from a wide range of perspectives to present a unique vision of the postmodern
organization--a hybrid of the old and the new--explaining what it is, how
it has evolved, and the strategies necessary to manage the changing nature
of organizational life in the coming years. An insightful comparative look
across time at our changing view of five key dimensions of organizational
life, including values and complexity, mission vs. boundaries, and the
role of leadership and communication. Also, four models of the postmodern
organization and their implications for the future.
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Jumping
the Curve: Innovation and Strategic Choice in an Age of Transition by Nicholas Imperato and Oren Harari (San
Francisco: Jossey-Bass Publishers, 1994). One of the biggest challenges
facing organizations today is how to avoid business decline by taking advantage
of the core competencies within and new market opportunities without. These
two business professors outline their guiding principles for replacing
"the way we do it around here" behaviors with behaviors that demonstrate
innovation and produce strategic advantage.
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The
Web of Inclusion by Sally Helgesen (New York, Currency/Doubleday, 1995). Profiles of five American companies that have taken steps to include employees in
decision making, encourage flexibility, and build collaborations beyond
their own walls.
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Competing
for the Future by Gary Hamel and C.K. Prahalad. (Boston: Harvard
Business School Press, 1994). So, you're all restructured and reengineered.
Now what? Here's your blueprint for long-term organizational success. This
is the book where Prahalad and Hamel explain their concepts of "strategic
intent" and "core competencies" in detail, using plenty of real-world examples from major corporations.
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Team
Talk: The Power of Language in Team Dynamics by Anne Donnellon.
(Boston: Harvard Business School Press, 1996). The role of language in
building effective teams. Listening between the lines to improve team performance.
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Rekindling
Commitment: How to Revitalize Yourself, Your Work, and Your Organization by Dennis Jaffe, Cynthia Scott, and Glen Tobe. (San Francisco: Jossey-Bass Publishers, 1994). A road map for securing your own future, and the future of your organization, by responding actively, creatively, and effectively to the new demands of a changing work environment.
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The
Inventive Organization: Hope and Daring at Work by Jill Janov (San Francisco:
Jossey-Bass Publishers, 1994). Inspiration, frameworks, and practical
applications for sustaining success in a changing economy, redesigning
work processes for optimal effectiveness, and realigning roles and relationships
for a flattened hierarchy.
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Developing
a Learning Culture: Empowering People to Deliver Quality, Innovation and
Long-Term Success by Sue Jones (London: McGraw-Hill Book Company, 1996.
Practical ideas for trainers and managers who want to empower their people
to deliver quality, innovation and long-term success.
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The
Age of Heretics: Heroes, Outlaws, and the Forerunners of Corporate Change by Art Kleiner (New York: Currency/Doubleday, 1996). During the radical 1960s,
"corporate heretics" were fighting for change inside Shell Oil,
General Foods, and other major corporations. Journalist Kleiner shows how
their struggle paved the way for the ideals of democracy found in more
and more of today's Fortune 100 companies.
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The
Knowledge-Creating Company. by Ikujiro Nonaka and Hirotaka Takeuchi (New York: Oxford University Press,
1995) An inside look at how Japanese companies create new knowledge
and use it to produce successful products and technologies. From two of
Japan's leading business experts.
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The
Intelligent Organization. by Gifford and Elizabeth Pinchot (San Francisco: Berrett Koehler Publishers, 1996). How to replace bureaucracy with more humane and effective systems of organization.
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The
Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning
Organization by Peter Senge, Art Kleiner, Charlotte Roberts, Richard Ross, and Bryan Smith (New York: Currency/Doubleday, 1994). The standard
guide for creating a learning organization.
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Future
Search. by Marvin Weisbord and Sandra Janoff (San Francisco: Berrett-Koehler Publishers, 1995).
The inventors of the acclaimed future search process created this action
guide for organizations and communities whose members want to bring the
"whole system" into the room to work together on a task-focused agenda.
An Internet special interest group on Future Search can be visited at www.futuresearch.net Use your Back button to return here.
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Wycoff, Joyce, and Tim Richardson. Transformation
Thinking: Tools and Techniques That Open the Door to Powerful New Thinking
for Every Member of Your Organization by Joyce Wycoff and Tim Richardson (New York: Berkeley Books, 1995). Simple techniques for managers and leaders who want to transform the way they make decisions, set goals, inspire teamwork, encourage communication, and stimulate new ideas.
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The
Culture of Education by Jerome Bruner (Cambridge: Harvard University Press, 1996).
An eminent psychologist makes a forceful case for the role of narrative
in equipping individuals to participate in the culture on which their life
and livelihood depend. Both an unsettling criticism and a wise perspective.
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